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Telephone Etiquettes |
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Whether you work in an office or call center, there is a right and wrong way to talk on the workplace telephone. When answering the phone, you become the face of the company. |
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How you handle the call from start to finish will leave a neutral, good or bad taste in the customer's mouth. If the call leaves a bad taste in the customer's mouth, you may lose his business. |
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For this reason, it is best to make sure each call received is handled with excellence.English Valley has well trained staffs to make it easy for you to handle difficulties in telephone etiquettes |
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Our Training Includes |
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- Answering Calls
- Making Calls
- Handling Rude or Impatient Callers
- Placing Calls on Hold
- Transferring Calls
- Taking Messages
- Ending Conversations
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| Now we are at Tirunelveli! weekly three days special IELTS & English coaching classes by British Council Trained Trainer.
call us now @ 9047025125 |
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